FAQ

Book a party for up to 12 persons

What time should we arrive before the event?

We ask participants to arrive for the exclusive lease at least 20 minutes before the event begins.

The time needed to change and shower 20 minutes before and after the exclusive lease is free of charge.

What should we bring with us?

You don’t need to bring anything with you; everything is provided by us (towels, dressing gowns, slippers).

If you want, you can bring your own swimming costumes with you. We recommend darker colours. Yellow and white can show traces of hops after the first wash.

Is beer consumption really unlimited?

Yes, beer consumption within the spa is unlimited during the course of your event. Guests pour their own beer.

Can we bring our own drinks or food?

Any consumption of your own drinks or food is forbidden.

You can order a special Welcome Drink from our menu, or light refreshments in the form of sausages, home-made bread and gherkins. If you need some other refreshments or drinks, then let us know and we’ll take care of it; we will calculate the price individually for you.

What does the price include?

The price includes all services in our portfolio.

It is up to you what you order.

Can we park in front of the spa?

The spa is located in Prague 2 in Hotel Plaza premises, Fügnerovo náměstí 1.

It is a blue zone here, so you cannot park in front of the hotel without a residency card for Prague 2.

But you have the option of using the Prague Centre Superior, hotel underground garages, which are right next door, at special prices:
06:00 - 18:00 ..... 40 CZK/60 min
18:00 - 06:00 ..... 20 CZK/60 min

Can we take photos or film during the event?

Over the course of the event, you can take photos/film using your own equipment (free of charge), or we can arrange for our professional photographer and he will take care of everything for you (for a charge).

What is the temperature of the spa saunas and whirlpool baths?

The sauna is specially adjusted and set at a temperature of 60°C (Organic Sauna)

The beer baths and whirlpool bath are at 35 °C, but the temperature can be lowered on request.

Who is the spa suitable and unsuitable for?

The spa is suitable for anyone of any age. Due to alcohol consumption, we recommend a minimum age of 18 years, but you can bring children with you if they don’t drink alcohol. The spa is suitable for pregnant women only up until the first trimester of pregnancy.

How do I pay for…

For a binding reservation of all services and time confirmation, you can pay the full sum in cash, by card or via an invoice. The order must be paid fully in advance. The invoice will be set up for the person or company who has ordered the event, and represents a full cost on your accounts.

What if we are unable to come; can we get our money back?

Your order can be cancelled free of charge up to 7 days before the planned beginning. In case of later cancellation, the sum paid will be used in full as a cancellation fee for covering the late cancellation.

Got a quick question?

Are you looking for treatments up to 6 people? Try www.pivnilaznebernard.cz